Coach Max Support

Your AI running coach. Train smarter, run stronger.

Get in touch

Email: yilmaz.koeknarx@gmail.com

We typically respond within 24 hours. Please include your account email and a description of the issue.

FAQ

How do I cancel my subscription?

Open the iOS Settings app, tap your name at the top, then Subscriptions, and tap Coach Max to manage or cancel. Cancellations take effect at the end of the current billing period.

I'm not getting health data from my Apple Watch.

Open Settings → Health → Data Access & Devices → Coach Max and make sure all categories are enabled. If the issue persists, please email us with your iOS version and Apple Watch model.

The chat with Coach Max isn't responding.

Coach Max needs an internet connection. If you're online and still see issues, force-quit the app and reopen it. Email us if it continues.

How do I delete my account?

Email us at yilmaz.koeknarx@gmail.com with the subject "Delete Account" and your account email. We'll delete all your data within 30 days.

Can I use Coach Max without an Apple Watch?

Yes. Coach Max works with iPhone alone, your Apple Watch, or third-party devices via Strava and Garmin connections.

How do I restore my purchase?

On the paywall screen, tap "Restore". This will reactivate your subscription if you previously purchased Coach Max Pro with the same Apple ID.

Privacy

Read our Privacy Policy for information on what data we collect and how we use it.

About

Coach Max is an AI-powered running coach app. We use Anthropic's Claude AI to power Coach Max's coaching responses, and connect with Apple Health, Strava, and Garmin to personalize your training plans.

Last updated: April 14, 2026